- About Policy
- Why We Collect Information
- How We Collect Information
- How We Use the Information We Collect
- Business Transfers
- Your Choices about the Information We Collect
- Privacy of Children Who Visit the Website
- Your California Privacy Rights
- Updating Personal Information
Last updated: 29 Jun 2023
Why We Collect Information
We collect personal information because it helps us provide and improve our services, and to allow us to better serve our customers. In addition, your personal information helps us communicate to you our latest services and information and events about which you might like to hear. We also may correlate your personal information with information from other sources. For example, we may cross-check the personal information you provide to us against information that might be otherwise available through other entities in order to prevent or detect fraud.
How We Collect Information
We collect information in three primary ways:
- You Give Us Information: We collect information from you when you submit it to us through our Website, via our “Contact Us” function, via e-mail, when you provide it to us on a phone call or when you otherwise provide it to us in person or in writing.
Please do not supply the following to us:
- Any other person’s personal data, unless the Company explicitly asks you to do so;
- Any categories of your personal data that have not been explicitly requested by the Company;
- Any confidential, proprietary, secret or legally protected information which you are not explicitly requested by the Company to provide; and
- Any confidential, proprietary, secret or legally protected information which are under any legal obligation to not provide to or share with the Company.
What Information We Collect
We may collect, store and use the following kinds of personal data:
- Information required by the Company to for us to provide and deliver our services, respond to your inquiries, and address questions you may have.
- Information that you provide seeking employment through the Website.
- Information about your visits to and use of this Website, and information you provide to us via the Website.
Even if you do not submit personal information through the Website (but visit same), we may gather navigational information about where visitors go on the Website and information about the technical efficiencies of our Website and services (i.e., time to connect to the Website, time to download pages, etc.). Collecting this information allows us to see which areas of our Website are most visited and helps us better understand the user experience. Additionally, collecting this information helps us improve the quality of the Website by recognizing and delivering more of the features, areas, and services our visitors prefer. In this process of gathering information, we may collect personally identifiable and non-personally identifiable information (for example, domain type, browser type and version, service provider and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data).
We may also create and use electronic records to compile statistics about how our visitors collectively interact with our Website.
Cookies are bits of electronic information that a website may transfer to a visitor’s computer to identify specific information about the visitor’s visits to the Website. The Website may use a browser feature known as a cookie, which assigns a unique identification to your computer.
You may also use commonly available tools in your browser to remove cookies which may have been placed onto your computer. To learn more about cookies, please visit http://www.allaboutcookies.org.
Cookies Used By Our Service Providers And Vendors
- Google Analytics (see https://support.google.com/analytics/answer/6004245?hl=en and information therein); and
You should review the privacy and cookie policies of the above websites to learn more about the cookies that are used in connection with the above, as well as the information obtained.
The above websites and cookies may change from time to time as we use different vendors or services providers to provide some or all of the services offered or provided by the above services and websites, or additional services we decide to include. While we periodically update our list of such vendors and service providers, the above list may not be complete at any given time.
- Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
- https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies(Internet Explorer);
- https://support.apple.com/guide/safari/view-a-privacy-report-ibrw35004465/macandhttps://support.apple.com/guide/safari/prevent-cross-site-tracking-sfri40732/14.0/mac/11.0(Safari); and
- Blocking some or all cookies will have a negative impact upon the usability of many websites, including our Website and our services.
A “device identifier” is a mechanism whereby we may automatically collect an IP address, mobile advertising identifier or other unique user identifier information for the computer, mobile or other device being used to access the Website or third-party websites to which we may link for advertising purposes. A device identifier attaches a number that is automatically assigned to your computer or device that identifies it, similar to a cookie. We may use the device identifier to administer the Website, help diagnose problems, analyze trends, track a user on the Website, identify a user shipping cart or purchase preferences, deliver advertising or obtain general demographic data. Most computers and mobile devices will allow you to turn off, block or delete device identifiers.
A web “server log” is a record of activity created by a computer that delivers certain webpages to your browser. Certain activities that you perform on our Website may record information in server logs. For example, if you enter a search term into a search box located on the Website, the server log may record the search term, the link you clicked on to bring you to our Website and/or information about your browser, such as your IP address and the cookies set on your browser.
How We Use the Information We Collect
We use the information we collect in a variety of ways. Generally, using all of the above mentioned, and similar type tools, we may collect, aggregate, and use de-identified information from or about you such as data about the type of browser and operating system used, your geographical location, which webpages you view, the time and duration of your visits to our Website and any other submissions you may make, whether you clicked on any items or links on the Website, whether you have clicked on any links in any emails sent from us, or third-parties on our behalf, whether you have chosen to opt-out of certain services or information sharing, and whether you have viewed certain services. We may also use this information to respond to inquiries you have made, to provide information you have requested, or to address any issues you have raised.
We may also use the information we collect internally in our business for many business purposes, such as to: (i) provide the services you may seek; (ii) analyze trends and conduct research; (iii) provide support and respond to questions from our users, Website visitors and customers; (iv) improve our Website or services; (v) learn about users’ and customers’ needs; (vi) contact users for research, informational, and marketing purposes, including customizing our Website and social media pages for you based upon your information and browsing habits; (vii) track traffic patterns and Website usage; (viii) provide customer service and technical support; (ix) correlate information with other commercially available information to identify demographics and preferences to assist us and our customers in our research and marketing efforts; (x) provide specific relevant marketing, promotional, or other information to you; (xi) address information security and/or privacy practices, network functioning, engineering, and troubleshooting issues; (xii) investigate claims and/or legal actions, violations of law or agreements, and compliance with relevant applicable laws and legal process; (xiii) comply with law, or based on our good faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to prevent fraud to reduce credit risks, to cooperate with police and other governmental authorities, or to protect the rights, property or safety of visitors to the Website, our partners or customers, or the public; and (xiv) process or engage in a sale of all or part of our business, or if we go through a reorganization or merger.
Your Choices about the Information We Collect
If you do not consent to the way in which we may use your personal information, please do not submit any personal information to us. Please note that if you do not provide us with certain personal information the Company may be unable to provide you with its services, or those services may not be as good as they otherwise could be.
You may opt out of our various communications as follows:
Mailing List: (1) e-mail us at firstname.lastname@example.org with the words “E-MAIL REMOVAL” in the subject line
Third-Party Sharing: (1) e-mail us at email@example.com with the words “THIRD-PARTY E-MAIL REMOVAL” in the subject line.
Note that removal from third-party lists may take up to 3 months to be effective.
Please note that even once we comply with any of your requests as set forth above, de-identified and aggregate data including your personal information may still be shared, but it will not be identified or identifiable to you.
Privacy of Children Who Visit the Website
We recognize the importance of children’s safety and privacy. The Website is not designed to attract children and is not intended for use by any children under the age of 18. We do not request, or knowingly collect, any personally identifiable information from children under the age of 18.
Your California Privacy Rights
We collect various types of personal information about you during the course of your relationship with us. Under California law, if you are a resident of California, you may make a written request to us to disclose the categories or personal information of yours which we have shared with third parties, for the third parties’ direct marketing purposes during the prior year. In response to your written request, we are allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use such information for its direct marketing purposes.
If you would like to exercise your rights under California law, please send your written request to the e-mail address or postal address below. Please include your postal address in your request. Within thirty (30) days of receiving your written request, we will provide you with a Third Party Direct Marketing Opt-Out Form so you may request that your personal information not be disclosed to third parties for their direct marketing purposes.
Visitors to the Website From Outside of the United States
Your connection may be through and to servers located in the United States. Please note that the data protection laws in the United States and other countries might not be the same as those in your country. The Company does not target or seek visitors from outside the United States. By using this Website and/or submitting information to us, you specifically consent to the transfer of your information to the United States to the facilities and servers we use, and to those with whom we may share your information.
Updating Personal Information
We prefer to keep your personal information accurate and up-to-date. If you would like to change your contact information, please update your account information by emailing us at firstname.lastname@example.org
For your convenience, the Website may contain links to other websites. We are not responsible for the privacy practices, advertising, products, or the content of such other websites. None of the links should be deemed to imply that we endorse or have any affiliation with the links. You should review the privacy policies and terms and conditions of all other websites or links you visit.
We believe in providing a safe and secure experience for all of our online visitors. To that end, we have implemented security measures to protect the information collected from you. We maintain reasonable physical and electronic safeguards designed to limit unauthorized access to your personally identifiable information, and to protect you against the criminal misuse of that information.
While we use the foregoing security measures to protect your information, please note that no data transmitted over the Internet or stored and utilized for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the Website will not become publicly available. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.
Questions / Changes in Notice
Last Updated: November 30, 2023